TRB Policies
Shipping Policy:
Shipping is a flat $7.50 fee per order, unless otherwise arranged. If purchasing through Facebook live sale and website but want to combine orders to ship, you must make arrangements with us prior to purchasing. All items ship via USPS. All in-stock orders will be shipped within 3 business days.
Return Policy:
Please initate return by emailing us at info@shoptrb.us and include your order number. Item(s) may be returned or exchanged within 14 days of purchase date. Returns will be given store credit only via Digital gift card to your email on file. All item(s) returned/exchanged must be free of stains and orders, have tag(s) still attached and original receipt or gift receipt (paper, text or email). All clearance items and pre-orders are final sale. Store credit does not expire. However, we do not keep track of it. Customer is responsible for shipping, unless it was an error on our end.
Pre-Orders / Custom Orders:
Bethany’s turnaround time is 10 business days. Pre-Orders/Custom orders are final sale.